Legal Documents

Game Khelo's Terms & Conditions Last Updated: January 2026

Please read these Terms & Conditions carefully before using the Game Khelo platform. Registering or using the platform constitutes your acceptance of these terms.

Key Rules at a Glance

Age Restriction – 18+
Game Khelo is intended for users aged 18 and above only. Accounts belonging to underage users will be terminated at any time.
One Account
Only one account per person is permitted. Opening multiple accounts may result in all accounts being suspended and any bonuses forfeited.
Fair Payments
Once KYC verification is complete, withdrawals are typically processed within 15–30 minutes. Processing time may be extended if fraud is suspected.
Bonus Terms Apply
Each bonus has its own wagering requirement. Reading the terms before claiming any bonus is mandatory.
Zero Tolerance for Fraud
Game manipulation, collusion, and the use of false identities will not be tolerated. Any such activity will result in immediate account closure.
Responsible Gaming
Game Khelo encourages all players to gamble responsibly. Self-limit and self-exclusion tools are available at all times.

What's Allowed and What's Not

Subject Approved Restrictions / Conditions Status
Multiple Accounts – Strictly Prohibited Prohibited
bKash Withdrawal After KYC Completion Minimum ৳500 Approved
Bonus Usage In completing the wagering requirement Terms Must Be Met Conditional
VPN Usage – Bypassing restricted regions using Prohibited
Third-Party Payments – Only the account registered in your own name Prohibited
Account Inactive Upon self-request Contact Support Approved
Tournament Participation Active Members Specific eligibility criteria may apply Conditional
Auto-Bet Software – Strictly Prohibited Prohibited
1

General Terms & Applicability

These Terms and Conditions ("Terms") govern the use of the Game Khelo platform and all services provided under it. Game KheloBy registering on or using the platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.

These Terms & Conditions were last updated in January 2026. Any future changes will be communicated via notice on the platform.

  • Users must be 18 years of age or older to use the platform.
  • All information provided at the time of registration must be accurate and truthful.
  • Game Khelo reserves the right to modify these Terms & Conditions at any time.
  • Violation of any part of these Terms may result in account suspension or termination.
Please note: These Terms & Conditions are provided in Bengali for members' convenience. In the event of any legal dispute, the English version shall be considered the authoritative text.
2

Account Registration & Verification

To open an account on Game Khelo, you must provide accurate personal information. Each person may hold a maximum of one account.

  • You must provide your real name, mobile number, email address, and date of birth when registering.
  • Opening multiple accounts from the same person, household, or device is strictly prohibited.
  • KYC (Know Your Customer) verification is mandatory before your first withdrawal.
  • KYC requires a scanned copy of your national ID or passport along with a selfie.
  • Keeping your account password confidential is your responsibility. Do not share your password with anyone.
Note: Registering with false information may result in account suspension and forfeiture of all funds.
3

Deposit & Payment Policy

Game Khelo supports all major mobile banking services in Bangladesh. All deposits are processed in Bangladeshi Taka (BDT).

  • Accepted payment methods: bKash, Nagad, Rocket, Upay.
  • Minimum Deposit Amount: ৳500।
  • Maximum Single Deposit Amount: ৳5,00,000।
  • Deposits are only accepted from an account registered in the user's own name.
  • Depositing through a third party is strictly prohibited.
  • Once a deposit is confirmed, funds are generally credited to your account instantly.
For any deposit issues, contact us via 24/7 live chat with your transaction reference number.
4

Withdrawal Policy & Process

Game Khelo is committed to ensuring fast and secure withdrawals. The following rules apply to all withdrawal requests:

  • Withdrawals are only available to KYC-verified accounts.
  • Minimum withdrawal amount: ৳500।
  • Maximum Daily Withdrawal: ৳2,00,000 (May be higher for VIP members).
  • Withdrawals are only processed to the same payment method used for the original deposit.
  • Standard withdrawals are processed within 15–30 minutes. If additional verification is required, processing may take up to 24 hours.
  • To withdraw bonus funds, the associated wagering requirements must be met.
Important: Withdrawals may be temporarily placed on hold if fraud is suspected or if verification is required under our AML (Anti-Money Laundering) policy.
5

Bonuses & Promotional Offers

Game Khelo offers a variety of bonuses and promotional offers. Each offer has its own terms and conditions, which must be read before claiming any bonus.

  • The welcome bonus is available to each member once only.
  • Bonus funds cannot be withdrawn directly — they become withdrawable only after the required wagering amount has been completed.
  • Wagering requirements are generally 20x to 30x may apply (varies by bonus).
  • Wagering must be completed within the specified period after activating a bonus.
  • Bonuses cannot be combined unless explicitly stated otherwise.
  • Game Khelo reserves the right to modify or cancel any bonus offer at any time.
Full bonus terms are available on each offer's page. If anything is unclear, feel free to ask our support team.
6

Prohibited Activities

Involvement in any of the activities listed below will result in permanent account closure, and all funds in the account may be forfeited:

  • Multiple Accounts operating or attempting to operate.
  • VPN or Proxy Accessing the platform from a restricted region using
  • Automated Software, using bots or scripts to play games.
  • Collusion – Multiple players colluding to artificially boost another player's winnings.
  • Money Laundering or suspicious financial activity.
  • False Identity to manage the account.
  • Platform's Technical Error or intentionally exploiting bugs.
  • Another player Harassment, Threats or disrespecting others.
Note: Game Khelo reserves the right to report any evidence of fraud to the relevant authorities.
7

Account Closure & Suspension

Game Khelo may close or suspend an account either on its own initiative or at the member's request.

  • Members may permanently close their account at any time by contacting support.
  • Any remaining balance (excluding bonuses) may be withdrawn before the account is closed.
  • Game Khelo reserves the right to close any account without prior notice for violations of these Terms and Conditions.
  • A cooling-off period is also available through our responsible gaming tools.
  • You may apply to reopen a permanently closed account; however, approval is at Game Khelo's sole discretion.
8

Changes to Terms

Game Khelo reserves the right to modify these Terms & Conditions, in part or in full, at any time. Members will be notified of any changes through the following:

  • A notification sent to the email address registered to your account.
  • A pop-up notification on the platform at login.
  • The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after any changes have been made will be deemed acceptance of the updated Terms and Conditions.

9

Limitation of Liability

Game Khelo shall not be held liable for the following:

  • If a game session is interrupted due to loss of internet connection.
  • Payment delays caused by third-party providers.
  • If the account holder personally shares their password and a loss results from this, no liability will be accepted.
  • Temporary service interruption due to technical issues.
Game Khelo strives to maintain maximum uptime at all times and is committed to resolving any issues promptly.
10

Dispute Resolution & Contact

For any dispute or complaint, please contact the Game Khelo support team first. We aim to provide an initial response within 72 hours.

  • Live Chat: 24 hours a day, 7 days a week.
  • Email: [email protected]
  • If the matter cannot be resolved through support, you may escalate it to a neutral mediator appointed by Game Khelo.

Game Khelo takes all member complaints seriously and makes every effort to reach a fair resolution.

Terms & Conditions FAQ

You can either permanently close your account or temporarily deactivate it for a set period. The process is straightforward:

Temporary Account Deactivation (Cooling-Off):
Log in and go to Settings → Responsible Gaming → Self-Exclusion. From there, you can take a break for anywhere between 1 day and 6 months.

Permanent Account Closure:
1. Contact Support via live chat or email at [email protected].
2. State that you would like to "permanently close my account".
3. Verify your identity using the name on your account and your registered mobile number.
4. Before closing your account, withdraw any remaining balance (real funds, not bonuses).

Account closure typically takes effect within 24–48 hours. If you wish to reopen a permanently closed account, you will need to submit a request to Support.

Withdrawal timeframes and limits on Game Khelo depend on your KYC status and chosen payment method. Here's what you need to know:

Time:
• Standard Withdrawal: For KYC-verified accounts, processing typically takes 15–30 minutes.
• Large Amounts (৳50,000+): Additional verification may be required, taking 2–4 hours.
• First Withdrawal: If KYC is not completed, processing may take up to 24 hours.

Limit:
• Minimum: ৳500
• Daily maximum (standard member): ৳2,00,000
• Daily maximum (VIP members): Determined separately

Please note: Withdrawing bonus funds requires the wagering requirement to be met. Your actual deposit amount can generally be withdrawn without restriction.
Done reading the Terms & Conditions?

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Now that you know the rules, it's time to play. Deposit via bKash and enjoy a 100% welcome bonus.

By registering, you agree to these Terms and Conditions and Privacy Policy you agree to.

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